32 Questions to Ask A wedding Coordinator & Everything Else to Know Before Booking
Planning a wedding takes time, vision, and a lot of determination. Wedding planning’s reputation of being a bit challenging isn’t unfounded, and that reputation is the exact reason wedding planners have jobs! Of course, there are still plenty of reasons couples might choose to forgo a wedding planner and bravely take on this task on their own. If you are one of those individuals to have planned their own wedding then KUDOS TO YOU!!! When the day comes, all of the effort will be worth it when you finally see everything you have worked and dreamed so hard for, come together. On your wedding day there are so many moving pieces that need to be managed while you are busy getting married and celebrating with your loved ones! Enter stage left: your wedding coordinator! A wedding coordinator will step in to take care of all the logistical elements to your wedding, allowing you the space and peace of mind to fully enjoy your special day.
Day-of wedding coordination packages come in many shapes and sizes, so it is important to find a professional who fits your unique needs. A quality coordinator will take the time to fully understand your wedding vision, the role you need them to play, and communicate whether or not they are able to accomplish your wedding needs. Feeling confident in the professional coordinator you ultimately select will put in the effort to execute your wedding plan perfectly to your instruction is an investment in peace of mind! When you find the perfect coordinator, you will walk into your wedding venue to find all of those pieces you’ve worked so hard to plan have fallen into place and breathe easier throughout your celebration knowing the management aspect of the day is in good hands.
In order to gauge if a particular professional coordinator has the ability to meet your needs and accomplish your wedding goals, there are several questions that can be asked prior to booking to effectively vet wedding coordinators you are interested in.
Please note- some of the following questions may be answered on a professional’s website or in initial email communications. Avoid information fatigue by carefully selecting questions to ask potential coordinators that are relevant to your needs and plans from the list below!
WEDDING COORDINATOR Vs. WEDDING PLANNER
A wedding planner lives up to their name! They plan your wedding, either for you or along side you depending on the professional and the level of support you require/prefer. While there are variations of service inclusions between professionals, they generally are there, at least in some capacity, for every step of wedding planning: design, budgeting, planning pacing and tracking, vendor research & selection, mapping logistics, building a floor plan, building a day-of timeline, acting as a liaison between you and the vendors, and, of course, they’re there to ensure your wedding reflects YOU! Wedding planners are typically booked early on in the wedding planning process OR if a couple has begun planning but find they need support to complete the wedding plan.
A wedding coordinator is present on your wedding day to ensure all of the wedding plans come together. A wedding coordinator is perfect for couples who have found their venue & all of their vendors, thought through the vast majority of wedding day logistics and simply need someone to step in on the actual wedding day to run the show so they and their loved ones can focus on celebrating and having fun instead of working. On a foundational level, a wedding coordinator’s primary function is to serve as a guru of, voice to, and advocate for your wedding plan. A wedding coordinator is the point person ensuring the timeline is running to plan, navigating all vendor logistics, and proactively approaches challenges so that they may be addressed and resolved with little to no one being the wiser. The day of coordinator and oversee the execution of the day while acting as the liaison between the plan, the vendors, and you. Usually a day-of coordinator is booked anytime from 1-18 months prior to a wedding and begins works closely with a couple anywhere from 1-4 weeks prior to a wedding to become familiar with the wedding plan so that they may collect adequate information to preform their role to the best of their abilities.
wedding coordination Services-
Standard Package-
Collects pertinent wedding day details from client (i.e. floor plan, order lists, vendor contact information & contract parameters)
Creates a Wedding Day Timeline
Connects with wedding vendors prior to the wedding day
Typical minimum connection includes:
Distributing the timeline, floor plan, & other pertinent prior to your wedding
Collecting copies of insurance (and other documents required by a venue) from vendors & passing this information along to the venue
Serves as the event manager, ultimately becoming the voice and advocate of the timeline and logistical plan.
The wedding coordinator is the liaison between the wedding timeline & plan, the vendors, you, and your guests. This typically includes of all the vendors on the day of the wedding to ensure everyone arrives on time, sets up where they are supposed to, follows any house rules provided by a wedding venue, and acting as the liaison between the couple and vendors to follow the timeline
Proactively faces challenges and problem solves through any hiccups that may occur
Common, but not necessarily expected additional package inclusions-
Attends a venue walkthrough prior to the wedding (especially if they are unfamiliar with the venue)
Reminds clients of key deadlines
Creates a floor or supports in creating a floor plan
Communicating with vendors on your behalf regarding specific details pertaining to your wedding
Organizes final meetings between you and the vendors where appropriate
Schedules or reminds to schedule certain final meetings with vendors
Provides proactive insight into what information to prepare for final vendor meetings
Provides insight into what information is necessary to gather during any particular final vendor meeting
Confirms contract details are inline with wedding day timeline, venue rules, and client expectation
Coordinates Wedding Ceremony Rehearsal
Coordinator collects wedding ceremony details (i.e. participant names, walking order, song choices, song cues, seating charts, etc.)
Coordinator is physically present during wedding ceremony rehearsal to ensure everyone is informed of the plan & manage the wedding ceremony rehearsal by:
Informing wedding ceremony participants of the plan
Lining participants up
Cuing participants for processional, ceremony key moments or special ceremonies, and recessional
Providing an emergency bridal kit with a variety of items that commonly prove to be necessary at weddings
Providing certain small decor items
Decor set-up & breakdown (minimal decor set-up is often included, though anything beyond very basic decor set-up crosses over into the territory of a wedding decorator’s services. Wedding coordination and wedding decoration are two separate services provided by separate vendors. IF a wedding coordination team is able to provide event decorating, they will typically have higher priced packages in order to provide a larger staff to accomplish decor setup/breakdown and standard coordination efforts.)
Not common, but an asset if included-
Assessing & offering feedback on vendor contracts
Collecting final payment information from vendors including:
Payment date with vendors
Preferred payment method of vendors
Number of vendor meal required (and dietary restrictions!)
Reviewing order lists with rental companies, florists, caterers, etc. to ensure everything your event requires is accounted for
Discussing details to ensure you’ve got everything for the day-of covered even outside of ceremony & reception prep, execution, & clean-up, including items like:
Getting ready space amenities (i.e. number of mirrors, outlets, fridge access, cleaning plan)
Food & drink plans
Travel plans
Parking logistics at varying locations
Provide a specialized timeline for the wedding party and family members
Full decor set-up and break down of small decor items
Extensive & specific decor creation or inclusion (i.e. sign creation, menu & placard creation, large rentals including tables, chairs, etc., decor extending beyond table numbers & candle votives, etc.)Questions to ask a wedding coordinator before booking-
Questions to ask a Wedding Coordinator before booking
The Basics-
Are you available on my date?
How much do your services cost?
What services do you offer, what are the differences between your packages, and what package will be the best fit for my needs?
Are there any additional fees?
Experience & Expectations-
How long have you been a wedding coordinator?
How long have you been a wedding coordinator in my area?
How many weddings do you take on in a single weekend?
Will you personally be at my event?
What would you say your wedding coordinating “style” is? If a wedding planner or wedding coordinator is unsure how to answer this question, a good follow up question is: what tone do you take when advocating for your clients? (Hint: the goal of this question is to gain insight into whether or not someone’s work style in compatible with yours. Are you are quiet and need a firm advocate? Or are you calm and need someone to match that energy? Or are you anxiety prone and looking for someone that can satiate your worries? This is the chance to feel out if someone is a good fit for you!)
Tell me about a wedding that you are particularly proud of how. During this wedding, what were the greatest opportunities to showcase your skills?
What is your experience with problem solving? (Pro-tip: ask this question in this elementary language to allow space for the professional to provide their own answer without providing any specialized or guided vernacular. If we asked “Are you solutions-oriented when faced with challenges?” The answer is almost always going to be yes, but provides little insight when guided in this way).
Can you give me an example of something that went wrong at a wedding and how you handled it?
If we run into any issues throughout the planning process, what level of advocacy can we expect from since we are booking a day of coordination package?
How much access will I have to you throughout the planning period?
After I book, what are the next steps to working together?
When will we begin working together regularly?
Package Questions-
With the day of coordination package, do you offer any support prior to the wedding day?
Will you collect, organize, and distribute important information such as vendor insurance info, vendor balances & due dates, vendor meal requirements, etc?
Will you attend venue walk throughs, vendor meetings, etc. throughout the wedding planning?
Will you create a day of timeline?
Will you provide the other vendors with this timeline? If so, when will this timeline be created and sent to the other vendors?
Will you create a timeline to provide to the family and bridal party? If so, when will this be created and distributed?
How many assistants will be present on my wedding day?
Do you include decor set up and breakdown in your package? Are there any limitations to this?
Will you help manage vendors on the day-of including arrival, set-up, timeline management, and breakdown times?
How much communication do you typically have with the other vendors leading up to the wedding date?
Will you take care of payment for outstanding balances on the wedding day? How does this process typically look when working with you?
Do you provide an emergency bridal kit in case something unexpected arises?
What kind of items are in the emergency bridal kit?
Will the provide additional resources that may be beneficial to you throughout your planning process?
The Logistics-
Do you have insurance to provide to a venue if necessary?
Do you require a vendor meal(s)?
If we have any issues with vendors following the wedding are you able to advocate for us as a day of coordinator?
Do you have any references?
Things to consider when looking for a wedding coordinator-
You more or less get what you pay for- If someone quotes you $700 promising the same services another professional is quoting at $4k, there is likely a large difference in experience and service quality. This isn’t necessarily a guarantee that the quality of work will be significantly lower, but it is a very likely. Always check reviews- especially if something sounds too good to be true!
Day-of coordination vs. month-of coordination- While “month-of” coordination is often lumped into the “day of” coordination category as an upgrade, it is an entirely separate service that meets a different list of needs. Month-of coordination is ideal when there are intricate logistical details, extensive decor/design set up, or other unique features that might make a wedding deserving of more preparation time. A month of coordinator will begin working with you closely in the weeks immediately preceding your wedding to properly coordinate with vendors and manage the day successfully. They will need to create your timeline (or at least have the opportunity to review it), connect with vendors about arrival times and accurate contact information, discuss design detail with you, review order lists from other vendors, etc. There are a lot of small moving pieces, even with the simplest of weddings! Hiring the appropriate service for your unique event needs is key to ensuring everything comes together without a hitch!
Some day-of coordinators are strictly day-of only- It can be challenging to jump in essentially blind on the wedding day with nothing but a timeline and vendor contact list provided by the client, however -albeit rare- some small number of coordinators do this. They are typically a lower cost and don’t provide the same level of service of someone who spends time getting acquainted with the plan prior to the wedding. These coordinators are hard to find, because it truly is not a method that will consistently set the professional up for success, though is effective enough in the right setting. The professionals who offer this kind of service are typically either inexperienced and/or offer a very “bare-bones” approach to their day of coordination packages. If you feel that your wedding is extremely straightforward and are looking for a day-of service only, it is always a safer choice to select someone who will at least meet with you beforehand to discuss details. Even if it seems on paper that a true day-of only coordinator would be adequate, some level of preparation is still likely necessary to truly achieve your vision- there is a reason it is a rare form of service to find!
Not every package will include the same amount of support- As extension to the last point, coordinators have a very wide range of what will be included in their packages. Some wedding coordinators will do all of your decor set up and break down. Some will only communicate and coordinate with vendors and nothing more. A lot of wedding coordinators will do something in between. Make sure that you are realistically considering what kind of service you will need before booking!
Maximizing Coordination SErvices
What to do after booking to ensure you are getting the most out of your wedding coordination team.
Ask how often you can expect your wedding coordinator to touch base. Day-of coordinators typically will reach out roughly a month prior to your wedding, but depending on the specific coordinator, the contracted parameters you’ve agreed to, and how far in advance you’ve booked they may reach out later or even intermittently throughout your planning process to check in. Knowing what to expect is key.
Discuss what resources your day-of wedding coordinator will provide and familiarize yourself with what additional wedding planning support they offer. While it is typical for wedding coordinators contracts to limit support to the time period immediately preceding your wedding, many coordinators provide resources such as preferred vendor lists, planning tools/resources, and even planning feedback before the contracted services begin. Certain coordinators (our team included) make themselves available to answer questions regarding general vendor recommendations, reviewing vendor contracts, and discussing certain logistics. It is common for wedding coordinators to also offer wedding planning services, which makes them a wealth of information and incredible wedding planning resource, but be mindful of the services included in your coordinator’s package and aware that certain inquiries might extend beyond the service type you have agreed to. If what you are asking is beyond the bounds of your specific contract, the coordinator is likely to let you know and redirect you towards the appropriate vendor for whatever support you are requesting or give you the option to upgrade your package.
Discuss what wedding day related information they require you to provide and when they need to receive this information. Wedding coordinators will typically need all of your vendor contact information, vendor contracts, “house rules” or venue protocols, a floor plan (unless they include the creation of this in their package), order forms from rentals, florals, caterers, etc., a list of decor you are personally providing, the ceremony information (i.e. walking order for the processional, seating plan for immediate family/VIPs, etc.), and a timeline (unless they include creation of one in their package). Depending on the specific coordinator you have booked, they may require more information.
Proactively organize! Keep all vendor contact & contract information in an easy to access file for simplified sharing with your wedding coordinator. This will streamline the communication on this topic and allow for more time and focus preparing together with your coordinator to go towards the finer wedding day details.